Front Desk Associate Hyatt Place - 4.0 Eden Prairie, MN Job Details Part-time | Full-time From $17 an hour 5 hours ago Benefits Paid time off Employee discount Qualifications Computer operation Customer communication Multitasking Greeting customers Conflict resolution Venue guest services Full Job Description Front Desk Associate Hyatt Place Eden Prairie is looking for a friendly, dependable, and guest-focused Front Desk Associate to join our team! As a Front Desk Associate, you'll be one of the first and last points of contact for our guests. You'll help create a welcoming experience while handling the day-to-day responsibilities of the front desk. What You'll Do Welcome and assist guests with a friendly, professional attitude Check guests in and out and accurately handle reservations Answer phones and assist with guest questions and requests Make and modify reservations as needed Process payments and maintain accurate guest accounts Respond to guest concerns and work to find appropriate solutions Provide information about the hotel and local area Communicate with housekeeping, maintenance, and other departments to address guest needs Maintain a clean, organized, and welcoming front desk area Follow hotel procedures and Hyatt service standards Assist with other front desk and hotel duties as needed What We're Looking For Friendly and professional personality Strong customer service and communication skills Dependable and able to work as part of a team Comfortable working in a fast-paced environment Ability to remain calm and professional when handling guest concerns Basic computer skills and ability to learn hotel systems Previous hotel or customer service experience is helpful, but not required Schedule This position may include mornings, evenings, weekends, and holidays . Flexibility is important because our hotel operates 24/7. Why Join Our Team? You'll have the opportunity to work in a guest-focused environment, build valuable hospitality experience, and be part of a team that works together to provide a positive experience for our guests. If you enjoy helping people, solving problems, and creating a welcoming experience for guests, we'd love to hear from you!

Starting Pay:

$17.00 per hour, with the opportunity for a higher rate based on experience.

Benefits:

Employee discount Paid time off

Work Location:

In person