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RAYUS Radiology
Front Office Associate
Career Insights for Hotel Desk Clerk
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Based on Minnesota data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,966 / year median in Minnesota
Job Description
Front Office Associate 3.0 3.0 out of 5 stars Maple Grove, MN 55369 $16.09
- $23.27 an hour
- Temporary RAYUS Radiology 306 reviews $16.09
- $23.27 an hour
- Temporary RAYUS now offers DailyPay! Work today, get paid today! The pay range for this position is $16.09
- $23.
ESSENTIAL DUTIES AND RESPONSIBILITIES
(55%) Registration Greet and checks-in patients scheduled for imaging services; processes payments and copays as needed Answer phones and handles calls in an efficient and friendly manner Field phone calls appropriately for Center Team Members Act as liaison between imaging technologists and the patients waiting for exams, and relays messages regarding scanner status and other Clinic information Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office cleanup Order office supplies as needed Maintain supply of patient information sheets Push patient imaging via electronic interfaces Complete patient appointment confirmation calls and provide preparation instructions to patients Fax/scan reports, billing information, and medical release forms as requested (20%) Scheduling Arrange transportation, interpreters, and hotel accommodations for patients when appropriate Enter and submit patient exam orders Verify patient exam orders match exam schedules Schedule referrals and ensures proper authorizations are obtained Schedule walk-in patients Process requests for image orders and CDs from both the referring physicians and patients Maintain an up-to-date and accurate database of all current and potential referring physicians (20%) Insurance Verify patient's insurance coverage Pre-certify all patient exams with the patient's insurance company Obtain insurance authorizations Apply knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain pre-authorization, if needed, prior to patient appointments Facilitate Release of Information (ROI) requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (5%) Completes o ther tasks and projects as assignedRequirements:
Required:
High School Diploma, or equivalent One (1) year of Customer Service experience Proficient in using computer systems and typing Working knowledge of Microsoft Office Suite;Outlook, Word, Teams, Excel Preferred:
Previous medical office experience Medical terminology and office background Insurance knowledge Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services- all to provide the highest level of patient care possible.