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Wingate by Wyndham Columbia

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,506 / year median in Missouri

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Job Description

Front Desk Agent Wingate by Wyndham Columbia - 3.3 Columbia, MO Job Details Full-time $15.00 - $16.50 an hour 1 day ago Benefits Dental insurance Paid time off Vision insurance Employee discount Retirement plan Qualifications Foreign language proficiency Customer communication Multilingual Night audit Problem-solving Receptionist experience within hospitality industry Full Job Description Company Overview Wingate by Wyndham is a vibrant and welcoming hotel where cleanliness and customer service are our top priorities. Our team is dedicated to providing superior guest experiences, and we take pride in our friendly atmosphere that makes work enjoyable for everyone. Summary We are currently seeking to fill our 3p-11p Front Desk Clerk position and join our team at Wingate by Wyndham. In this role, you will be the first point of contact for our guests, ensuring they receive exceptional service during their stay. Your contributions will be vital in creating memorable experiences for all who visit. Responsibilities Greet guests warmly and assist with check-in and check-out procedures. Handle guest inquiries and resolve any issues promptly to ensure satisfaction. Perform night audit duties, including balancing accounts and preparing reports. Maintain accurate records of room availability and reservations. Provide information about hotel amenities and local attractions to enhance guest experiences. Ensure the front desk area is clean, organized, and welcoming at all times. Requirements Previous experience in a front desk or guest services role preferred. Strong communication skills with a focus on guest relations. Knowledge of hotel management software is a plus. Ability to work flexible hours, including nights and weekends. Multilingual abilities are an advantage but not required. If you're ready to join a team that values smiles as much as service, apply today to become part of the Wingate by Wyndham family!
Pay:
$15.00 - $16.50 per hour
Benefits:
Dental insurance Employee discount Paid time off Retirement plan Vision insurance Ability to
Commute:
Columbia, MO 65201 (Required) Ability to
Relocate:
Columbia, MO 65201: Relocate before starting work (Preferred)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Dental Insurance
  • Vision Insurance