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VeloStack Platform Solutions

Front Desk Agent

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on Missouri data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$28,506 / year median in Missouri

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Job Description

We're growing our team in Kansas City, MO and are looking for a professional and customer-focused Front Desk Agent who enjoys working with people and creating a positive first impression. If you're organized, dependable, and thrive in a fast-paced environment, this is a great opportunity to build your career in hospitality, customer service, and office administration. As a Front Desk Agent, you'll welcome visitors, assist guests, answer incoming calls, and support daily front desk operations while ensuring every interaction is handled with professionalism and care. What Your Shift Will Involve Every day brings new opportunities to assist guests, visitors, and team members while helping the front desk operate efficiently.
Your responsibilities may include:
Greeting guests and visitors with a warm, professional attitude Checking guests in and out efficiently while ensuring accurate records Answering incoming phone calls and directing inquiries to the appropriate department Responding to guest questions, requests, and concerns promptly Scheduling appointments or managing reservations when required Processing payments and maintaining accurate transaction records Handling emails and general administrative duties Maintaining a clean, organized, and welcoming front desk and lobby area Coordinating with housekeeping, maintenance, or office staff to ensure excellent service Following company procedures, safety standards, and confidentiality policies Typical shifts may include: 7:00 AM
  • 3:30 PM 3:00 PM
  • 11:30 PM 11:00 PM
  • 7:30 AM Schedules are posted in advance, and weekend and holiday shifts are shared fairly across the team.
What We're Looking For The people who succeed in this role are professional, dependable, and enjoy helping others. You'll likely be a great fit if you: Enjoy interacting with guests and providing exceptional customer service Have excellent verbal and written communication skills Stay calm and organized in a fast-paced environment Can multitask while handling calls, guests, and administrative tasks Have strong attention to detail and accuracy Are comfortable using computers, reservation systems, or office software Work well independently and as part of a team Have a positive attitude and professional appearance Are reliable and punctual Previous experience as a Front Desk Agent, Front Desk Receptionist, Hotel Front Desk Agent, Receptionist, Guest Services Representative, Customer Service Representative, Administrative Assistant, or in another customer-facing role is helpful but not required. Paid training is provided. Applicants must be 18 years of age or older. Schedule Full-time opportunities available Morning, afternoon, evening, overnight, weekend, and holiday shifts available Rotating weekends based on business needs Overtime opportunities may be available during busy periods What You'll Receive We believe in creating a workplace where employees feel supported and have opportunities to grow. Along with competitive hourly pay, we offer: Weekly pay Paid training Full-time hours Consistent scheduling Employee discounts Career advancement opportunities Ongoing coaching and professional development Supportive supervisors and a collaborative team environment Apply Today If you're looking for Front Desk Agent jobs in Kansas City, MO, Hotel Front Desk jobs, Guest Services Representative jobs, Receptionist jobs, Front Desk Receptionist jobs, or Customer Service jobs, we'd love to hear from you. Submit your application today to be considered for our Front Desk Agent position in Kansas City, MO. Applications are reviewed on a rolling basis, and qualified candidates will be contacted regarding the next steps in the hiring process. Apply today and start your next opportunity as a Front Desk Agent in Kansas City, MO, where you'll build valuable hospitality and customer service experience while working with a supportive team dedicated to creating outstanding guest experiences.
Pay:
$20.00
  • $27.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Work Location:
In person