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VP
VeloStack Platform Solutions
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Missouri data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,506 / year median in Missouri
Job Description
We're growing our team in Kansas City, MO and are looking for a professional and customer-focused Front Desk Agent who enjoys working with people and creating a positive first impression. If you're organized, dependable, and thrive in a fast-paced environment, this is a great opportunity to build your career in hospitality, customer service, and office administration. As a Front Desk Agent, you'll welcome visitors, assist guests, answer incoming calls, and support daily front desk operations while ensuring every interaction is handled with professionalism and care. What Your Shift Will Involve Every day brings new opportunities to assist guests, visitors, and team members while helping the front desk operate efficiently.
Your responsibilities may include:
Greeting guests and visitors with a warm, professional attitude Checking guests in and out efficiently while ensuring accurate records Answering incoming phone calls and directing inquiries to the appropriate department Responding to guest questions, requests, and concerns promptly Scheduling appointments or managing reservations when required Processing payments and maintaining accurate transaction records Handling emails and general administrative duties Maintaining a clean, organized, and welcoming front desk and lobby area Coordinating with housekeeping, maintenance, or office staff to ensure excellent service Following company procedures, safety standards, and confidentiality policies Typical shifts may include: 7:00 AM- 3:30 PM 3:00 PM
- 11:30 PM 11:00 PM
- 7:30 AM Schedules are posted in advance, and weekend and holiday shifts are shared fairly across the team.
Pay:
$20.00- $27.