We are seeking a reliable, customer-focused Front Desk Agent to join our team at Super 8 Perryville MO. This role involves every weekend night shifts and one weekday shift.
Warmly welcome guests, process timely check-ins and check-outs, and address guest needs or inquiries promptly and professionally.
Payment & Transactions:
Securely process payments, handle room charges, and balance transactions according to established hotel procedures.
Daily Operations:
Complete daily shift task sheets, maintain accurate logs, and keep the front desk and lobby areas orderly.
Breakfast Operations:
Set up, maintain, and restock the complimentary breakfast area during morning service; ensure food safety standards, cleanliness, and a welcoming dining atmosphere for guests.
Laundry & Linen Support:
Assist with laundering, folding, and stocking hotel linens during assigned shifts.
Property Awareness:
Ensure guest comfort, safety, and security across all assigned day, evening, or overnight shifts.
Qualifications & Requirements Customer Service Mindset:
Friendly, professional, and patient demeanor with clear communication skills.
Detail-Oriented:
Basic computer proficiency and financial accuracy for processing guest accounts and completing task sheets.
Self-Motivated:
Capable of prioritizing guest requests while independently managing routine operational tasks.