Front Desk Agent Friday and Saturday 3pm-11pm and Sunday and Monday 11pm-7am

Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Register guests and assign rooms, ensuring all necessary information is obtained
• Answer phone calls and respond to inquiries, providing accurate information about hotel services and amenities
• Assist guests with check-in and check-out processes, including handling payments and issuing room keys
• Provide exceptional customer service by addressing guest concerns or complaints in a timely and efficient manner
• Maintain a clean and organized front desk area, ensuring all supplies are stocked
• Collaborate with other hotel staff to ensure smooth operations and guest satisfaction
• Other duties as assigned

Qualifications:

• Previous experience in a customer service role is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Proficient in using phone systems and computer software
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy in handling guest information
• Flexibility to work various shifts, including evenings, weekends, and holidays Join our team as a Front Desk Agent and be part of creating a positive guest experience from the moment they arrive at our hotel.

As the first point of contact for guests, you will play a crucial role in ensuring their satisfaction throughout their stay. We offer competitive pay rates and opportunities for career growth within our organization. To apply, please submit your resume highlighting your relevant experience in guest relations and phone systems. We look forward to reviewing your application! Criminal background need not apply. Must be over 21 yrs old to apply.

Pay:

From $15.00 per hour

Experience:

Front desk: 1 year (Required) Shift availability: Night Shift (Required) Overnight Shift (Required)

Work Location:

In person