We are looking for a night auditor, 11-7 for 1 night (fill in more if needed) and a morning 7-3 shift for at least 3 days a week.

Job Overview:

We are seeking a Guest Service Agent to join our team at the Comfort Inn, providing exceptional customer service and creating a positive experience for our hotel guests.

Duties:

• Greet and welcome guests upon arrival
• Assist guests with check-in and check-out procedures
• Handle guest inquiries and provide information about hotel services and amenities
• Process reservations and cancellations accurately
• Manage phone calls and reservations using hotel phone systems
• Address guest concerns and resolve issues promptly
• Collaborate with other hotel staff to ensure guest satisfaction
• Perform night audit duties as needed

Experience:

• Previous experience in hotel management or front desk operations helpful
• Proficiency in phone etiquette and guest relations
• Ability to multitask in a fast-paced environment
• Bilingual skills are a plus Join our team as a Guest Service Agent to contribute to a warm, welcoming atmosphere for our guests, utilizing your hospitality skills to enhance their stay and showcase our community!

Job Type:

Part-time Pay:

From $15.00 per hour People with a criminal record are encouraged to apply

Work Location:

In person