Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!

Compensation:

$14 hourly

Responsibilities:

Connect with the housekeeping department to ensure guest accommodations are ready Mitigate customer complaints as needed Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

Qualifications:

Exhibits working knowledge of Microsoft Office and reservation management systems Well-versed in taking telephone calls and handling stressful situations Must have graduated high school, received a GED or equivalent 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred Displays impeccable interpersonal, time management, organizational skills, and customer service skills About Company Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners