Front Desk Agent Front Desk Clerk - 1.0 Billings, MT Job Details Part-time | Full-time $15 - $16 an hour 6 hours ago Benefits Employee discount Qualifications Computer operation Computer literacy Filing Administrative experience Multi-line phone systems Clerical experience Full Job Description Overview We are seeking a dynamic and professional Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative processes. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions. Responsibilities Greet visitors and clients warmly, ensuring a friendly and professional first impression. Answer multi-line phone systems promptly, directing calls efficiently and courteously. Manage appointment scheduling and calendar coordination using productivity software. Handle data entry tasks with accuracy, including filing, record keeping, and updating spreadsheets. Assist with office management duties such as supply inventory, mail distribution, and document proofreading. Maintain a clean, organized front desk area and ensure all office equipment functions properly. Support administrative tasks like client communication, document preparation, and basic bookkeeping using QuickBooks or similar tools. Qualifications Proven experience in office management or administrative support roles with clerical experience. Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and familiarity with spreadsheets. Excellent phone etiquette and communication skills, including experience with multi-line phone systems. Bilingual abilities are highly desirable to serve diverse client needs effectively. Demonstrated organizational skills with the ability to prioritize tasks efficiently. Experience in customer service or front desk roles, preferably within a medical or professional setting. Technical proficiency in data entry, proofreading, filing, and calendar management tools. Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Your enthusiasm for helping others combined with your technical skills will make a meaningful impact on our team's success.