Guest Service Agent Hampton Inn-Tunnel Road, Asheville, NC We're not just a hotel—we're a home away from home for travelers, a vibe, and sometimes a lifesaver after a long day. If you like talking to people, solving problems, and making someone's day a little better, you'll fit right in.

Schedule & Pay:

$16/hr•or more, based on experience!

Shifts:

7:00 AM•3:00 PM or 3:00 PM•11:00

PM What You'll Be Doing:

Welcome guests like they matter—because they do Check in/check out guests efficiently, accurately, and warmly Manage reservations, cancellations, and room assignments Answer calls and respond to guest questions and requests Handle guest concerns with confidence and a problem-solving mindset Process payments and maintain accurate records Work closely with housekeeping and maintenance to ensure rooms are ready Keep the front desk clean, organized, and inviting Sell items from our treat shop (snacks, drinks, etc.) and assist guests with purchases Stock, organize, and keep the treat shop looking fresh and fully supplied

What We're Looking For:

High school diploma or equivalent Background in Hotel, food & beverage, retail, or Administrative preferred but not required Organized and Detail Oriented People person energy with a great smile! Reliable and Punctual Basic computer skills (if you can learn apps, you can learn our system) Available for weekends & holidays (a hotel has beds, but never sleeps😄)

What We Offer:

Medical, Dental, and Vision Insurance Critical Illness and Accident Coverage Paid Vacation Weekly pay + Direct Deposit Hilton Team Member Travel Benefit Company provided uniforms

The Right Fit:

You're reliable, detail-oriented, and take pride in doing things right. You can handle responsibility, stay calm under pressure, and genuinely enjoy helping people. EOE /

Drug-Free Workplace Source:

Hilton Brands•US Military Careers