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Midas Hospitality LLC

Front Desk Associate

Entry-Level JobVerifiedNo experience needed

Pay: $16–$17/hr

Posted: 1 week ago

Location: Charlotte, NC (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/27/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,595 / year median in North Carolina

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Job Description

Front Desk Associate Midas Hospitality

LLC - 3.0

Charlotte, NC Job Details Full-time $16 - $17 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Employee assistance program Vision insurance 401(k) matching Qualifications Visitor query response Managing customer accounts Hotel and accommodations payment processing Proactive hotel and accommodations guest assistance Account maintenance Greeting customers Answering guest questions Mail distribution Hotel room assignment management Making change Phone customer support Mail management Organizational skills Receptionist experience within hospitality industry Mail processing Faxing Entry level Full Job Description Start Your Journey with

Midas Hospitality:

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element hotel located in Charlotte, NC. This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.

What You Will Be Doing:

Greets, registers, and assigns rooms to guests. Issues room key and gives directions. Sorts incoming mail and faxes for guests. Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions. Keeps records of room availability and guests' accounts. Computes bill, collects payment, and makes change for guests. Makes, confirms, and cancels reservations.

The Ideal Candidate:

Previous experience as a Front Desk Agent is preferred Experience in a customer service industry is required

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams . That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: www.midashospitality.com We offer a range of benefits including, but not limited to: Growth and development tools and access to learning Robust PTO policies Medical/Dental/Vision Coverage 401k matching Employee Assistance Program Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer Experience Preferred but not required