Front Desk Agent- We are looking for a reliable, hardworking, detail-oriented person, to serve as our guests' first point of contact and manage all aspects of their accommodation. As a front desk agent, your main responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. You must have reliable transportation and be available for any shift times between 7am and 11pm. You must pass a background check as well as a 9-panel drug screening to be hired Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities. Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for when required Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Associate, Receptionist or similar role preferred Experience with hotel reservations software a plus Understanding of how travel planning websites operate, like Booking , Expedia and Priceline are preferred Customer service attitude Excellent communication and organizational skills

Benefit Conditions:

Waiting period may apply Bonuses yearly pay increase Communication method(s) used: Email Phone In person Chat app Hours per week: 25-36 Typical end time: 3pm, 6 pm , or 11pm Typical start time: 7am, 10 am or 3pm

Work Remotely No Job Types:

Part-time Pay:

From $12.50 per hour

Benefits:

Dental insurance Employee discount Health insurance Vision insurance

Schedule:

8 hour shift Morning, Mid-day or Evening shift Holidays Rotating weekends Weekends and Holidays are required

Education:

High school or equivalent (Required)

Experience:

Front desk: 1 year (Required) or 2 years

Customer Service Counter Language:

English (Required)

Work Location:

In person

Job Type:

Part-time Pay:

From $12.50 per hour

Benefits:

Employee discount Application Question(s): Are you verifying that you are available to work any shifts between the hours of 7am and 11pm ? Do you understand that some Holidays and 2-3 Weekends, per month, are required?

Experience:

Hospitality Services :

1 year (Required) Ability to

Commute:

Dobson, NC 27017 (Required)

Work Location:

In person