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Dhillon Management

Front Desk Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Hotel Desk Clerk

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Based on North Carolina data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,595 / year median in North Carolina

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Job Description

NOW HIRING - HOTEL FRONT DESK ASSOCIATE
We are currently seeking a dependable, professional, and customer-focused Front Desk Associate to join our hotel team.
Job Responsibilities:
Greet guests in a friendly and professional manner Handle guest check-ins and check-outs Answer phones and assist with reservations Process payments and maintain accurate guest information Respond to guest questions, requests, and concerns Maintain a clean and organized front desk and lobby area Communicate with housekeeping and maintenance regarding guest needs Follow hotel policies, safety procedures, and cash-handling procedures Provide excellent customer service at all times Complete other front desk duties as assigned
Requirements:
High school diploma or GED required Must successfully pass a background check Must successfully pass a drug screening Must be dependable and have reliable transportation Professional appearance and attitude Strong communication and customer-service skills Basic computer skills Ability to work independently and as part of a team Must be able to handle cash and credit-card transactions accurately Hotel or customer-service experience preferred, but we are willing to train the right candidate
Availability:
Applicants should be flexible and available to work scheduled shifts, including weekends and holidays as needed. We are looking for someone who is dependable, friendly, organized, and takes pride in providing guests with a great experience. Apply today to join our hotel team! I can also make this into a professional hiring flyer with a hotel/front-desk background and space for the hotel name, location, pay rate, and contact information.
Pay:
$15.00 per hour
Work Location:
In person