Hotel Front Desk Clerk Quality Inn and Suites Greensboro Airpark East - 3.2 Greensboro, NC Job Details Part-time | Full-time $12.50 - $14.00 an hour 19 hours ago Benefits Employee discount Qualifications Hotel and accommodations payment processing Greeting customers Organizational skills Receptionist experience within hospitality industry Hotel and accommodations guest complaints handling Full Job Description We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we'd like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Hours for 2nd shift are 3 p.m. to 11 p.m. Must be able to work weekends. Hiring 4 to 5 days. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role preferred but will train the right candidate. Customer service attitude Excellent communication and organizational skills Hotel experience is not necessary, will train the right candidate. Customer service experience is imperative.

Job Types:

Full-time, Part-time Pay:

$12.50 - $14.00 per hour

Benefits:

Employee discount

Work Location:

In person