Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
HI
Holiday Inn Express & Suites
Night Auditor/Front Desk Clerk
Career Insights for Hotel Desk Clerk
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on North Carolina data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,595 / year median in North Carolina
Job Description
Meets and exceeds customer and team member expectations by providing service and teamwork Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy Runs computer through nightly processing sequence to reset for next day's use in balancing of applicable functions Audits room revenue and other income Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts Processes all city ledger work to accounting Adheres to hotel policies and procedures Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager Must achieve required threshold scores according to brand and company inspections.