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Front Desk Agent
Job
Econo Lodge
Morehead City, NC (In Person)
$24,960 Salary, Full-Time
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Job Description
Job description We are looking for a Hotel Front Desk Agents to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Ultimately, you will help create a pleasant and memorable stay for our guests. Shifts available are 3-11pm and 11pm-7am. Weekends and holidays are required for the positions. This position will be varying eight hour shifts. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Clean/Fold Laundry Maintain cleanliness of the lobby and breakfast area as well as employee bathroom. Please apply