Front Desk Agent Hyatt Place Raleigh-Durham Airport - 4.0 Morrisville, NC Job Details Part-time | Full-time From $16 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Computer operation Microsoft Outlook Computer literacy Filing High school diploma or GED Organizational skills Full Job Description Job Overview We are seeking a dynamic and personable Front Desk Agent to be the welcoming face of our organization. In this vital role, you will provide exceptional customer service by assisting in guest check-in and check-out, handling reservations and guest requests, scheduling shuttle services, and resolving inquiries efficiently. This paid position offers an exciting opportunity to develop skills in the hospitality field while supporting daily business functions with enthusiasm and professionalism. Responsibilities Greet and assist guests during arrival and departure Answer multi-line phone systems promptly, directing calls efficiently and courteously. Provide customer support by addressing inquiries, resolving issues promptly, and maintaining excellent client communication. Payment processing Maintain accurate reservation records and information Perform clerical duties such as filing, proofreading documents, and word processing to support office operations. Utilize Office management skills to oversee supply inventory, maintain cleanliness, and ensure the front desk area is welcoming. Coordinate with housekeeping and engineering teams Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with strong computer literacy and technical proficiency. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Strong phone etiquette and communication skills for professional interactions via phone and in person. Requirements High school diploma or equivalent

Pay:

From $16.00 per hour

Benefits:

Employee discount Paid time off

Work Location:

In person