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S8
Super 8 Jamestown
Front Desk Agent
Entry-Level JobVerifiedNo experience needed
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Based on North Dakota data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$30,261 / year median in North Dakota
Job Description
Join Our Team and Be the Face of Our Hotel! Super 8 Hotel of Jamestown, ND is looking for a friendly and motivated Hotel Front Desk Clerk to join our team and become the face of our company! We are in need of a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once. The ideal candidate will have previous customer service experience and will understand the importance of responding quickly to guests' needs. If you have worked in the hospitality industry before, we definitely want to talk to you! Responsibilities and Duties Greet guests and patrons in a friendly manner Manage the registration process Handle guest check-ins and check-outs appropriately Ask for identification and ensure that the provided credentials are accurate Take calls and provide information and transfer calls Manage accurate accounting of all rooms Take reservations over the telephone, through emails and in person. Contact housekeeping and maintenance departments when a problem is reported Various other tasks as assigned by management Qualifications & Skills Bilingual a plus High school diploma/GED required Excellent oral and written communication skills Friendly phone manner familiarity with the hospitality industry a plus