Are you a people person? We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation for our hotel! If you have great customer service skills and a fun personality, we would love to talk with you! Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Ultimately, you will help create a pleasant and memorable stay for our guests. Former hotel experience a plus. This position is for full-time and part-time, afternoon and overnight shifts. Responsibilities Perform all check-in and check-out tasks Manage phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations Upsell additional facilities and services, when appropriate Do laundry as needed Light cleaning as needed Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude & mindset Excellent communication and organizational skills

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Experience:

Hotel:

1 year (Preferred) Shift availability: Night Shift (Required) Overnight Shift (Required) Day Shift (Required) Ability to

Commute:

Bellevue, NE 68123 (Required) Ability to

Relocate:

Bellevue, NE 68123: Relocate before starting work (Preferred)

Work Location:

In person