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Omni Hotels & Resorts
Group Rooms Coordinator
Career Insights for Hotel Desk Clerk
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Based on New Hampshire data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$33,879 / year median in New Hampshire
Job Description
Group Rooms Coordinator Omni Hotels & Resorts 20-23.5 United States, Hampshire, Bretton Woods Jul 08, 2026
Omni Mount Washington Resort & Spa
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, Hampshire, is gracious in ambiance and generous in amenities. A favorite England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious decor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state's largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long.
Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.
Overview:
Responsible for understanding the Resort and all of its lodging properties, as well as the property management systems, in order to make reservations for incoming guests based on their needs and the options available.Essential Functions:
- Make reservations/both for accommodations and dining.
- Change/cancel reservations.
- File Reservations and back-up.
- Handle mail/correspondence/brochure requests.
- Post advance deposits.
- Process confirmations.
- Track purchased gift certificates and book Comp Certificate Reservations.
- Data input delivered reservations from ORS.
- Assist Sales and Conference Services when specific questions arise regarding groups.
- Assist internal Associates with occupancy and availability information.
- Assist OmniRez with specific questions that help them to sell and close reservations sales.
Working Environment:
- Interior of hotel, in normal office conditions.
Qualifications:
- Must be available to work flexible hours to include nights, weekends, and holidays.