Front Desk Agent

Schedule:

Thursday

• Monday | 7:00AM
• 3:00PM | 3:00 PM
• 11:00

PM Position Summary:

We are seeking a friendly, dependable, and guest-focused Front Desk Agent to join our team. This role is the face of our property and plays a key part in creating a positive guest experience. The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced hospitality environment.

Key Responsibilities:

Greet guests warmly and perform efficient check-ins and check-outs Learn and operate the hotel management system (PMS) Process guest transactions using the POS system Maintain and stock the on-property Suite Shop Coordinate with housekeeping and maintenance teams to fulfill guest requests and resolve issues Handle guest concerns professionally and work toward timely resolutions Maintain accurate records and follow established procedures Provide consistently excellent customer service Uphold hotel policies and brand standards Ensure the front desk area remains clean, organized, and professional

Qualifications:

Previous hospitality or customer service experience preferred (not required) Strong communication and interpersonal skills Ability to multitask and stay organized in a fast-paced environment Basic computer skills and willingness to learn new systems Reliable attendance and punctuality Ability to work independently and as part of a team Professional appearance and positive attitude

Schedule Requirements:

Availability to work Thursday through Monday Ability to work the 3:00 PM

• 11:00 PM shift consistently

Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

Paid time off

Experience:

Customer service: 2 years (Preferred)

Language:

English (Preferred) Shift availability: Night Shift (Preferred) Ability to

Commute:

Egg Harbor Township, NJ 08234 (Preferred)

Work Location:

In person