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Super 8 Motel

Experienced Front Desk Associate

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Job Description

Position:
Front Desk Agent Employment:
Part
  • Time/ Full-Time Bilingual recommended but not necessary 4 Days Various Shifts
  • Please Be Flexible Also cover when needed MUST be reliable, on time for all shifts, and a team player! Great environment, friendly co
  • workers, and room for growth.
Software Used:
SABRE MUST
have experience in: Accounting/Auditing/Exceptional Customer Skills
MANDATORY
High communication skills, Pay attention to DETAILS, Learn from your mistakes.
GENERAL REQUIREMENTS
Knowledge of Computers, Knowledge in Math/Accounting, Excellent Customer Service and Communication Skills, Ability to Work in a Professional Environment, Multi-Tasker and Reliable, On Time and Punctual.
Essential Functions Include But Not Limited To The Following:
  • Greets, registers, and assigns rooms to guests
  • Promptness and timeliness is a must
  • Issues room key to guest
  • Answer multiple telephone calls and sets up guests' wake-up calls
  • Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions
  • Keep records of room availability and guests' accounts. Operates the front office computer system. Makes photocopies if needed
  • Computes bill, collects payment, and makes change for guests
  • Makes and confirms reservations
  • Posts charges such as room, pets, extras to guest folio
  • Checks out guests and inquiries about their stay
  • Actively builds awareness of the Brand to guests
  • Understanding Reports
  • Pays attention to details
  • Includes detail notes in all work
  • Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
  • Attends meetings and training as requested.
  • Other duties may be assigned based on company needs.
Please provide your resume and attach it to your response via email. We look forward to meeting you! Give us a call to set up an interview: 775-883-7800: leave name, number and email. Thank you
Hiring Manager Job Type:
Part-time Pay:
$14.00
  • $18.
00 per hour
Benefits:
Employee discount
Experience:
Customer service: 2 years (Required)
Hotel:
2 years (Required) Ability to
Commute:
Carson City, NV 89701 (Required) Ability to
Relocate:
Carson City, NV 89701: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Dental Insurance
  • Discounts/Reimbursements