Position:
Front Desk Agent Employment:
Part
- Time/ Full-Time Bilingual recommended but not necessary 4 Days Various Shifts
- Please Be Flexible Also cover when needed MUST be reliable, on time for all shifts, and a team player! Great environment, friendly co
- workers, and room for growth.
Software Used:
SABRE MUST
have experience in: Accounting/Auditing/Exceptional Customer Skills
MANDATORY
High communication skills, Pay attention to DETAILS, Learn from your mistakes.
GENERAL REQUIREMENTS
Knowledge of Computers, Knowledge in Math/Accounting, Excellent Customer Service and Communication Skills, Ability to Work in a Professional Environment, Multi-Tasker and Reliable, On Time and Punctual.
Essential Functions Include But Not Limited To The Following:
- Greets, registers, and assigns rooms to guests
- Promptness and timeliness is a must
- Issues room key to guest
- Answer multiple telephone calls and sets up guests' wake-up calls
- Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions
- Keep records of room availability and guests' accounts. Operates the front office computer system. Makes photocopies if needed
- Computes bill, collects payment, and makes change for guests
- Makes and confirms reservations
- Posts charges such as room, pets, extras to guest folio
- Checks out guests and inquiries about their stay
- Actively builds awareness of the Brand to guests
- Understanding Reports
- Pays attention to details
- Includes detail notes in all work
- Provides and ensures high-quality guest relations. Receives and resolves guest complaints in a manner consistent with company policy. Makes Manager on Duty aware of any guest complaints.
- Attends meetings and training as requested.
- Other duties may be assigned based on company needs.
Please provide your resume and attach it to your response via email. We look forward to meeting you! Give us a call to set up an interview: 775-883-7800: leave name, number and email. Thank you
Hiring Manager Job Type:
Part-time Pay:
$14.00
00 per hour
Benefits:
Employee discount
Experience:
Customer service: 2 years (Required)
Hotel:
2 years (Required) Ability to
Commute:
Carson City, NV 89701 (Required) Ability to
Relocate:
Carson City, NV 89701: Relocate before starting work (Required)
Work Location:
In person