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AVI RESORT AND CASINO

Guest Service Agent

Pay: Not specified

Posted: 5 weeks ago

Location: Laughlin, NV (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/26/2026

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Based on Nevada data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$34,313 / year median in Nevada

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Job Description

Summary:

Provide check-in, check-out, and reservation service to all guests and callers.

Essential Functions and Responsibilities:

Provide check-in, check-out, and reservation service to all guests and callers. Answer all telephones at Front Desk and route calls and/or provide assistance and information to all callers. Process cash and credit card transactions. Promote the hotel/casino and all of its services and facilities. Check Bus Groups in and make keys as needed Provide outstanding customer service in a timely manner to both guests and fellow team members Performs other duties as assigned