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326 Front Street Manager, LLC

Front Desk Agent - Greenport, NY

Pay: Not specified

Posted: 7 weeks ago

Location: Greenport, NY (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/28/2026

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$33,265 / year median in New York

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Job Description

Front Desk Agent - Greenport, NY at 326 Front Street Manager, LLC Front Desk Agent - Greenport, NY at 326 Front Street Manager, LLC in Greenport, New York Posted in 20 days ago.

Type:

Full-Time Job Description:

The Front Desk Agent, or House Ambassador, is responsible for hosting guests throughout their stay as if they were hosting in their own home. From a warm welcome upon arrival to an effortless departure, this role will play a critical role in executing the seamlessly hospitable guest experience.

LOCATION

Greenport, New York

PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

Assist with the guest check-in/check-out process, issuing room keys, and positively engaging with guests. Provide information, recommendations and booking services for a variety of guest inquiries, including, but not limited to: directions, outlet hours of operation, hotel services, transportation and travel arrangements, tour and event tickets, restaurant reservations, and other guest needs. Facilitate making reservations and room changes. Coordinate communication and partnership between the front desk and other departments including Housekeeping, Maintenance/Engineering, and F&B. Respond to guest inquiries, requests and concerns in a timely, friendly and efficient manner. Inspect clean rooms in preparation for guest arrival (if applicable). Prepare and deliver VIP amenities. Perform other duties as assigned and requested in a timely and hospitable manner to meet the needs of the business.