Front Desk Agent Holiday Inn Express Long Island City Long Island City, NY Job Details Part-time | Full-time $18•$19 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Computer operation Customer support experience within hospitality industry Receptionist experience within hospitality industry OPERA Venue guest services

Full Job Description Pay:

$18.00•$19.00 per hour Job description:

Front Desk Agent:

Holiday Inn Express Long Island City, NY Job Summary:

We are seeking a friendly, reliable, and customer-focused Front Desk Agent to join our team. The ideal candidate will provide exceptional guest service, assist with check-ins and check-outs, answer guest inquiries, and ensure a positive experience for all guests.

Responsibilities:

Greet and welcome guests in a professional and friendly manner Process guest check-ins and check-outs efficiently Handle reservations, room assignments, and guest requests Answer phone calls and respond to guest inquiries Process payments and maintain accurate records Resolve guest concerns and escalate issues when necessary Promote the hotel's loyalty program Maintain a clean and organized front desk area Communicate effectively with housekeeping and other departments

Qualifications:

Previous hotel front desk experience preferred Experience with Opera PMS is a plus Strong customer service and communication skills Ability to multitask in a fast-paced environment Basic computer skills Must be dependable, punctual, and professional Flexible availability, including weekends and holidays

Schedule:

Full-Time Morning, Evening, and Overnight shifts may be available Weekend availability required

Benefits:

Paid Time Off Employee Hotel Discounts Opportunities for

Growth and Advancement Supportive Team Environment Pay:

$18.00•19.00 per hour (based on experience)

Work Location:

In person•

Long Island City, Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person

Pay:

$18.00•$19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person