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HS
Home2 Suites by Hilton Independence
Front Desk Agents and Night Auditor
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$28,431 / year median in Ohio
Job Description
Front Desk Agents and Night Auditor Home2 Suites by Hilton Independence - 3.2 Independence, OH Job Details Full-time 1 day ago Benefits Employee discount Qualifications Phone communication Client interaction via phone calls Full Job Description The newly built Home2 Suites by Hilton, is looking for talented, enthusiastic individuals to join their front office team where Guest Service is top priority! Along with the responsibilities of checking guests in/out, promoting Hilton programs, maintaining guest records and cash handling, this position makes guests feel welcome upon arrival, setting the stage for an exceptional stay and home away from home feeling. Anticipate and address guest's service needs. Follow all company safety and security polices and procedures. Night Audit Responsibilities will also include (11am-7pm): Serving as the main point of contact and acting in a proactive manner regarding all guest request and needs Checking guests in/out Posting charges to guest rooms Verifying credit cards Cash handling & balancing bank at the end of the shift Assists in setting up breakfast area (A full job description will be provided at time of interview) Job Requirements Must have excellent communication, phone and hospitality skills A flexible schedule is necessary for this position, including ability to work days, nights, weekends and holidays Prior hotel experience preferred, but not required Enjoy and excellent wage, travel discounts and the opportunity for growth. EOE..