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Hilton Garden Inn Lawton Fort Sill

Front Desk Agent

Career Insights for Hotel Desk Clerk

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Based on Oklahoma data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,731 / year median in Oklahoma

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Job Description

Front Desk Agent Job description: To apply, please ensure your resume is up to date. The Front Desk is the hub of the hotel, and therefore guest assistance and excellence in customer service is a primary responsibility. The position requires attention detail, good teamwork and a positive attitude, strong communication skills across multiple departments and with management, proficient computer skills, physical ability to stand for 8-hour shifts, and a flexible schedule for morning, mid-day or evening shifts. Willingness to work overnight shifts if needed is a plus. Quality customer service skills in the service industry is a must, at least one full year. Hospitality or Hilton experience is preferred. We do require all employees be 18+ years of age and have a high school diploma or equivalent.
Benefits:
Employee discount Flexible schedule Paid time off Expected hours: 40.0 per week
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements