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Front Desk Agent
Career Insights for Hotel Desk Clerk
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Scorecard
Based on Oklahoma data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,731 / year median in Oklahoma
Job Description
More Like This
$16.00
Per Hour Front Desk Agent
WINSTON HOSPITALITY INC
Occupation:
Hotel, Motel, and Resort Desk Clerks
Location:
THACKERVILE, OK - 73459
Job Type:
Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift
Posted:
03/17/2026
Positions available: 2
Source:
WorkInTexas
Web Site:
WorkInTexas
Onsite /
Remote:
Work onsite all of the time
Updated:
08/31/2026
Expires:
10/09/2026
Job #: 16991539
Job Requirements and Properties
Help for Job Requirements and Properties. Work Onsite
Full Time Schedule
Full Time Job Type
Regular Duration
Permanent Employment Shift
Day Shift Benefits Help for .
WE ARE HIRING FULL TIME!
Great Pay, Great Benefits Package, Great Culture, Great Incentives! Our Employee referral program is a great way to get extra cash and share a long-term career with someone! After 90 days of new hire employment, you get $250.00, and after 180 days of new hire employment you get $250.00. There is no cap on how many people you can refer to work with us at any given time! $1,000 retention bonus. Monthly employee giveaways like Amazon or Walmart gift cards, Southwest tickets and MORE! We are Closer Than You Think - Just Off I-35! | 21444 World Way Dr., Thackerville, OK 73459 Text Us at 910-725-5790 for More Info!
Compensation:
$16.00 to $18.00 per hour, Full-Time
2nd Shift Join Our Team as a Front Desk Agent! Are you passionate about delivering exceptional service and creating unforgettable experiences for guests? We're looking for an enthusiastic, customer-focused individual to be the first point of contact for our guests, providing warm welcomes and seamless assistance during check-ins and check-outs. If you're excited to work in a dynamic, fast-paced environment and enjoy helping people, this could be the perfect role for you! $16 to $18 per hour
What You'll Do:
Create Unforgettable Experiences:
Be the heart of guest satisfaction by ensuring every guest feels welcome and valued from the moment they arrive.
Seamless Check-Ins & Check-Outs:
Manage guest registrations, check-ins, and check-outs with precision and a smile.
Handle Guest Requests & Inquiries:
Respond to phone calls, reservations, and inquiries with a positive attitude and a helpful approach, offering guests valuable information about the hotel and surrounding area.
Support Revenue Management:
Play a key role in driving the hotel's revenue strategy by accurately managing guest preferences and room assignments.
Resolve Guest Concerns:
Tactfully handle guest concerns and provide resolutions that leave a lasting positive impression.
Collaborate Across Teams:
Work closely with departments to ensure guests receive outstanding service and their needs are always met.
Maintain a
Welcoming Environment:
Keep the front desk and lobby areas spotless, ensuring every guest feels right at home.
Stay Prepared:
Follow emergency procedures and be an active participant in the hotel's Safety Committee to ensure the safety of both guests and staff.
Adapt to
Business Needs:
Be flexible and ready to work various shifts to support our business needs, ensuring a smooth operation at all times. What You Need to
Succeed:
Passion for
Hospitality:
Previous experience in the hospitality industry is a plus, but a positive attitude and willingness to learn are key!
Strong Communication Skills:
You'll need to be a confident communicator, fluent in English, both written and spoken.
Attention to
Detail:
Your organizational and problem-solving skills will help you excel in a fast-paced, ever-changing environment.
Tech-Savvy:
Comfortable using computer systems and applications related to guest reservations and reporting.
Confidentiality:
You'll handle sensitive guest information, so integrity and confidentiality are a must.
Multitasking Ability:
You'll need to juggle multiple tasks while maintaining a calm and friendly demeanor.
Additional Perks & Requirements:
Uniform & Grooming:
You'll be representing the hotel, so a neat, clean, and professional appearance is a must.
Physical Demands:
Must be able to lift up to 25 pounds, bend, reach, and move around your workspace comfortably.
Safety First:
Be trained in Personal Protective Equipment (PPE) and follow safety procedures for the well-being of all.
Training & Certification:
CPR and First Aid certification is a bonus, and we'll support you in obtaining any necessary certifications. Why Join Us?
Dynamic Work Environment:
Work alongside a dedicated team of professionals in a hotel that's known for its commitment to excellence.
Growth Opportunities:
We support your career development and provide opportunities for advancement within our company.
Employee Benefits:
Enjoy a range of benefits designed to support your well-being, including health plans and discounts. If you're ready to bring your hospitality skills to an exciting, fast-paced environment, we'd love to hear from you. Apply today and take the first step toward a fulfilling career with us! Winstar is an EEO employer