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Front desk
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Scorecard
Based on Pennsylvania data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$31,486 / year median in Pennsylvania
Job Description
Front desk
Butler, PA
1 DAYS AGO
22814395
Summary
Butler, PA
In-Person
$16.00 - $18.00 per Hour
6 Months Experience
High school graduate or equivalency certificate (GED)
No Commission
30.00 hours per week / Day, Evening, Night, Weekend, Rotation Shift / Full-Time / Hours May Vary
Description
Join Our Team! The Ramada by Wyndham is looking for a friendly, dependable, and customer-focused Front Desk Agent to join our hospitality team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in providing exceptional guest service, we'd love to hear from you! As the first and last person our guests interact with, you'll play an important role in creating a welcoming and memorable experience. Responsibilities
Welcome guests with a professional and friendly attitude
Check guests in and out efficiently
Answer phone calls and assist with reservations
Respond to guest questions, requests, and concerns
Process payments and maintain accurate records
Coordinate with housekeeping and maintenance to ensure guest satisfaction
Maintain a clean, organized, and professional front desk area
Follow hotel policies and safety procedures
Deliver exceptional customer service during every guest interaction
Qualifications
Previous customer service or hotel experience is preferred, but we're willing to train the right candidate
Excellent communication and interpersonal skills
Strong computer and organizational skills
Ability to multitask in a fast-paced environment
Professional appearance and positive attitude
Must be dependable, punctual, and a team player
Availability to work mornings, evenings, weekends, and holidays as needed
Employee Benefits ? Competitive Pay (based on experience) ? 6 Paid Holidays (available immediately) ? Double Time for Holidays Worked ? 50% Employer-Paid Health Insurance ? 401(k) with Company Match ? 2 Weeks Paid Vacation after just 6 months ? Free Gym Membership ? 50% Off Employee Meals ? Wyndham Employee Hotel Discounts Nationwide ? Growth and Advancement Opportunities ? Profit Sharing Program (Coming Soon!)
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