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Parkview Inn & Suites Lancaster, PA
Front Desk Agent
Career Insights for Hotel Desk Clerk
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Based on Pennsylvania data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$31,486 / year median in Pennsylvania
Job Description
Job description Welcome guests when they come to check in and check out Check in and check out guests efficiently and with a friendly attitude Keep the security and safety of guests paramount when checking them in and out Takes care of guest issues as they arise Handles cash and credit cards in a responsible manner Answers phones/makes reservations Uses the computer system efficiently Communicates with other departments when needed