Front Desk Clerk (Part Time Second Shift) Red Roof Inn - Reading, PA Reading, PA Job Details Part-time $12.50 an hour 1 day ago Benefits Free parking Employee discount Flexible schedule Qualifications Teamwork Phone communication Greeting customers Client inquiry handling Receptionist experience within education industry

Full Job Description Position Overview:

We are seeking a professional and customer-oriented Front Desk Employee to join our team. As a Front Desk Employee, you will be the first point of contact for our organization, responsible for providing exceptional customer service and administrative support. Your primary focus will be to ensure a positive and welcoming experience for all guests, clients, and employees.

Welcoming and Greeting:

Greet and welcome visitors, clients, and employees with a warm and friendly demeanor. Create a positive first impression by providing a professional and courteous reception experience.

Front Desk Operations:

Manage the front desk area efficiently, ensuring its cleanliness and tidiness. Answer incoming calls, screen and forward them to the appropriate departments, and take messages when necessary. Maintain a neat and organized reception area, including the placement of relevant informational materials.

Customer Service:

Provide exceptional customer service by addressing inquiries and concerns promptly and professionally. Respond to emails, phone calls, and in-person inquiries regarding general information, services, and products. Assist in resolving customer complaints or redirecting them to the appropriate personnel.

Team Collaboration:

Collaborate with other departments and team members to ensure efficient and effective communication and coordination of tasks. Provide support to other administrative staff as needed. Join our team as a Front Desk Employee and play a vital role in providing exceptional customer service and administrative support. Your welcoming and professional demeanor will contribute to creating a positive and efficient work environment for both internal and external stakeholders.

Pay:

$12.50 per hour

Benefits:

Employee discount Flexible schedule Free parking

Work Location:

In person