Front Desk Agent Days Inn by Wyndham Florence/I-95 North is looking for a friendly, dependable, and customer-focused Front Desk Agent to join our team. The Front Desk Agent will be responsible for providing excellent guest service while handling daily front desk operations.

Responsibilities:

Greet and assist guests in a friendly and professional manner Check guests in and out of the hotel accurately and efficiently Answer phone calls and respond to guest questions and requests Make and manage reservations and assist with reservation changes Process payments and maintain accurate guest accounts Provide guests with information about hotel amenities, policies, and the local area Address guest concerns and work to resolve issues professionally Maintain a clean, organized, and welcoming front desk area Communicate effectively with housekeeping and maintenance regarding guest needs and room status Follow hotel policies and procedures, including safety and security procedures Perform other front desk and guest-service duties as needed

Qualifications:

Previous hotel or customer service experience preferred Excellent communication and interpersonal skills Professional and friendly attitude Reliable and dependable Ability to multitask and remain calm in a busy environment Basic computer skills Ability to work independently and as part of a team Must be available to work weekends and holidays as scheduled

Pay:

$12.00 - $14.00 per hour

Benefits:

Flexible schedule

Work Location:

In person