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Historic Bullock Hotel

Front Desk Associate

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Scorecard

Based on South Dakota data

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$29,536 / year median in South Dakota

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Job Description

Must be able to obtain
Sout Dakota Gaming License Responsibilities:
  • Greet and welcome guests in a friendly and professional manner
  • Check-in and check-out guests, ensuring accuracy of information
  • Provide information about hotel facilities, services, and local attractions
  • Handle guest inquiries, requests, and complaints promptly and courteously
  • Assist with reservations and room assignments
  • Maintain accurate guest records and handle cash transactions
  • Collaborate with other hotel departments to ensure guest satisfaction
  • Perform night audit duties as required
Requirements:
Must be 21 years or older
  • Gaming License required
  • Excellent communication and customer service skills
  • Multilingual abilities are a plus
  • Proficient in phone etiquette and handling phone systems
  • Strong problem-solving and conflict resolution skills
  • Ability to work flexible hours, including nights, weekends, and holidays
  • Knowledge of guest relations principles and practices Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type:
Full-time Pay:
$17.00
  • $18.
00 per hour
Benefits:
Employee discount Flexible schedule Free parking Paid time off Ability to
Commute:
Deadwood, SD 57732 (Required) Ability to
Relocate:
Deadwood, SD 57732: Relocate before starting work (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements