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HB
Historic Bullock Hotel
Front Desk Associate
Career Insights for Hotel Desk Clerk
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Scorecard
Based on South Dakota data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,536 / year median in South Dakota
Job Description
Must be able to obtain
Sout Dakota Gaming License Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and room assignments
- Maintain accurate guest records and handle cash transactions
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as required
Requirements:
Must be 21 years or older- Gaming License required
- Excellent communication and customer service skills
- Multilingual abilities are a plus
- Proficient in phone etiquette and handling phone systems
- Strong problem-solving and conflict resolution skills
- Ability to work flexible hours, including nights, weekends, and holidays
- Knowledge of guest relations principles and practices Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type:
Full-time Pay:
$17.00- $18.
Benefits:
Employee discount Flexible schedule Free parking Paid time off Ability toCommute:
Deadwood, SD 57732 (Required) Ability toRelocate:
Deadwood, SD 57732: Relocate before starting work (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- Flexible Work Schedules
- Dental Insurance
- Discounts/Reimbursements