Front Desk Agent Duties:

• Greet and welcome guests in a friendly and professional manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Assist guests with reservations, room assignments, and special requests
• Provide information about hotel facilities, services, and local attractions
• Handle guest complaints or concerns with patience and professionalism
• Process payments and maintain accurate records
• Collaborate with other hotel staff to ensure guest satisfaction

Experience:

• Previous experience in customer service or hospitality preferred
• Familiarity with phone systems and computer software
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy Pay is based on work experience and willingness to work in any situation.

Work Hours:

32hrs to 40 hrs Join our team as a Front Desk Agent and help create a positive guest experience. As the first point of contact for our guests, you will play a crucial role in ensuring their satisfaction throughout their stay. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team!

Note:

This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.

Pay:

$11.00

• $13.00 per hour Expected hours: 32.0
• 40.

0 per week

Benefits:

Employee discount Ability to

Commute:

Farragut, TN 37934 (Required)

Work Location:

In person