Overview Join our dynamic hospitality team as a Full-Time Front Desk Associate cum Breakfast Attendant! This vibrant role combines the excitement of guest interactions with the essential responsibilities of managing front desk operations and delivering a delightful breakfast experience. You will be the welcoming face of our motel, ensuring every guest feels valued, comfortable, and well-cared for from check-in to breakfast service. If you thrive in a lively environment, possess excellent communication skills, and have a passion for hospitality, this is your perfect opportunity to shine! Responsibilities Greet guests warmly upon arrival, providing exceptional customer service and ensuring a smooth check-in process. Manage front desk operations efficiently, including handling multi-line phone systems, reservations, and guest inquiries with professionalism. Assist guests with their needs throughout their stay, offering local information and resolving issues promptly to enhance guest satisfaction. Prepare breakfast every day by setting up dining areas, maintaining cleanliness, and ensuring a welcoming atmosphere for all guests. Ensure timely and quality breakfast service each morning. Maintain accurate records of guest information, reservations, and billing details while adhering to hotel management protocols. Uphold phone etiquette standards and handle guest requests or complaints with patience and positivity to foster guest relations. Check-in and check-out guests efficiently and accurately. Answer phone calls and respond to guest inquiries Handle guest complaints or concerns with patience and professionalism. Maintain a clean and organized work area. Ensure that all food items are properly labeled and stored in the correct area. Restock items as needed. Follow all safety and sanitation guidelines. Maintain and clean all public areas, take all the trash out to the dumpster. Maintain a professional attitude, even when faced with workplace obstacles. Skills Strong background in hospitality management and hotel operations, with previous hotel experience preferred. Excellent customer service skills combined with effective communication abilities in multiple languages; bilingual skills are highly advantageous. Proficiency in front desk duties including multi-line phone systems, reservation software, and guest relations management. Knowledge of hospitality industry standards such as night audit procedures, guest services, and resort operations. Ability to demonstrate exceptional phone etiquette and handle guest inquiries professionally across various channels. Experience in hotel management or front desk roles that emphasize guest satisfaction and hospitality excellence. Multilingual capabilities to connect effortlessly with diverse guests from around the world. Embark on a rewarding career where your enthusiasm for hospitality makes every guest's stay memorable! We are dedicated to fostering a positive environment that values your skills and growth—apply now to become an integral part of our vibrant team!

Pay:

$12.00 - $13.00 per hour

Benefits:

Employee discount Application Question(s): Looking for Serious Enquiry Only Ability to

Commute:

Farragut, TN 37934 (Required)

Work Location:

In person