Front Desk Staff R Nite Star Inn & Suites Arlington, TX Job Details Part-time | Full-time From $14 an hour 1 hour ago Qualifications Computer operation Customer support experience within hospitality industry Computer literacy Basic math High school diploma or GED Phone customer support
Process guest check-ins/check-outs, verify billing details, collect payments, and manage phone and online reservations.
Customer Support:
Answer incoming calls, respond to guest inquiries regarding hotel amenities, rates, and local directions, and promptly resolve guest requests or concerns.
Interdepartmental Communication:
Coordinate closely with housekeeping and maintenance teams to ensure rooms are ready, clean, and in proper condition for arriving guests.
Operations & Shift Checklist:
Maintain a clean, organized front desk lobby area and complete daily shift reports and audit checklists accurately.
Qualifications & Skills:
High school diploma or equivalent. Previous customer service or hospitality/front desk experience preferred (training provided). Strong communication, basic math, and interpersonal skills. Basic computer literacy and comfort learning property management systems. Reliable, punctual, and able to work flexible shifts (mornings, evenings, weekends, or holidays). Ability to multitask in a fast-paced environment while maintaining a professional demeanor.
Schedule:
8-hour shifts Day shift / Evening shift / Weekend availability