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Omni Frisco Hotel at the Star

Lobby Attendant Full-Time

Career Insights for Hotel Desk Clerk

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,394 / year median in Texas

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Job Description

Overview:
To ensure that assigned housekeeping areas are kept clean and fullystocked at all times. This role also services assigned public areas and Associate areas to meet the expectations of the Omni Standards.
Responsibilities:
Cleans and stocks linen room / supply closets toappropriatepar level. Empties GRAs linens and garbage on an hourly basis or as needed. Cleans and servicesall offices. Keeps corridors on guest room floors clean and well maintained, helping move tables and trays. Cleans vending machine area. Movesfurniture and supply boxes as needed. Completes guest requests. Vacuums carpet on a daily basis. Cleans walls, doors, baseboards,and floorsdaily. Cleansall furniture, lamps, pictureframes,and mirrors are cleanon a daily basis. Replaceany light bulbs in lighting fixtures as needed. Cleans garbage receptacles and/or ash urns daily. Encourages and builds mutual trust, respect,and cooperation among co-workers. Treats co-workers fairly and equitably. Maintain a professional, neat,and organized appearance according to Omni Boston Seaport standards. Respond swiftly and effectively in any emergency or safety situations. Ensure a safe working and guest environment to reduce the risk of injury or accident. Attend all required departmenttrainingand meetings. Perform any other duties required by management.
Qualifications:
Maintain a professional business appearance, attitude, and performance. Prior housekeeping experience required or other relevant environmental services experience. Stand or walk for an extended period or for an entire work shift. Requires frequent bending, reaching overhead and squatting. Ability to communicate effectively with fellow associates and guests in person or via a cellular telephone/radio. Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays. Candidatesmust be able to work in a fast-paced environment and be able to handle multiple priorities. Must possess the ability to handle stressful and busy hotel operations. Ability to maintain a positive and professional demeanor and composure at all times. Must have the ability to report to work on time and when scheduled. Must have the ability to stand and/or walk for extended periods of time. Must meet standards of appearance and maintaina high levelof personal hygiene at alltimes. Ability to communicate both verbally and in writing in English with guests, management, and co-workers. Computer literacy to includePayroll systems. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster . Omni Hotels & Resorts does not discriminate on the basis ofany protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com .