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Marriott International, Inc

Guest Services Support Expert-RW Cantina

Entry-Level JobVerifiedNo experience needed

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What they do

A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.

$27,394 / year median in Texas

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Job Description

Guest Services Support Expert-RW Cantina Marriott International, Inc - 4.0 Grapevine, TX Job Details Full-time 1 day ago Qualifications Table setting Guest relations Safety protocol adherence Food service workstation cleanliness High school diploma or GED Assisting food service staff Cleaning messes in dining areas Entry level Under 1 year Full Job Description Additional Information Job Number 26108005 Job Category Food and Beverage & Culinary Location 1501 Gaylord Trl, Grapevine, Texas, United States, 76051 Schedule Full Time Located Remotely? N Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience:
No supervisory experience.
License or Certification:
None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.