Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
DS
DoubleTree Suites by Hilton McAllen TX
Front Desk Clerk/Night Auditor
Career Insights for Hotel Desk Clerk
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Texas data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,394 / year median in Texas
Job Description
Strong customer service skills with a focus on guest satisfaction. Summary We are seeking a Front Desk Clerk/Night Auditor to join our team. In this role, you will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable while managing day and/or night audit responsibilities. Your contributions will be vital in upholding our commitment to outstanding hospitality. Responsibilities Greet and check in guests upon arrival, providing a warm welcome and efficient service. Handle guest inquiries and resolve issues promptly to ensure satisfaction. Perform night audit duties, including balancing accounts and preparing reports. Manage phone systems and respond to calls with professionalism and courtesy. Assist with reservations, cancellations, and modifications as needed. Maintain accurate records of guest information and transactions. Collaborate with other hotel departments to enhance guest experiences. Requirements PEP Property Management system knowledge a plus. Familiarity with phone systems and etiquette in a hospitality setting. Ability to work independently as well as part of a team during peak hours. Multilingual abilities are a plus but not required. Excellent communication skills and attention to detail. If you are passionate about hospitality and eager to create memorable experiences for guests, we invite you to apply today at DoubleTree Suites by Hilton McAllen!