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MCM Elegante Hotel
Hotel Front Desk Clerk
Entry-Level JobVerifiedNo experience needed
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$27,394 / year median in Texas
Job Description
Job Overview The MCM Elegante Hotel is hiring for a Hotel Front Desk Clerk/Night Audit Relief to join our team. Must be available 3PM-11PM and 11P-7A. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a pleasant stay. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. Duties Welcome guests upon arrival and provide a warm, friendly atmosphere. Check guests in and out efficiently while ensuring all necessary information is collected. Handle reservations, cancellations, and modifications through phone calls and online systems. Qualifications No experience needed Strong guest service skills with a focus on creating positive experiences for visitors. Excellent phone etiquette and communication skills Ability to work flexible hours, including weekends and holidays. A positive attitude and the ability to work well under pressure in a team-oriented environment. Join us in creating memorable experiences for our guests while advancing your career in the hospitality industry!