Overview We are seeking a dedicated and enthusiastic Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you will play a crucial role in delivering exceptional customer service and ensuring a welcoming atmosphere at our hotel or resort. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage guest relations effectively.

MUST HAVE HOTEL EXPERIENCE.

Duties Welcome guests upon arrival with a friendly demeanor and assist with check-in and check-out processes. Provide information about hotel services, amenities, and local attractions to enhance the guest experience. Handle guest inquiries, requests, and complaints in a professional manner, ensuring satisfaction. Manage reservations and maintain accurate records in the hotel management system. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for guests. Process payments and handle cash transactions securely. Maintain cleanliness and organization of the front desk area. Assist with administrative tasks as needed, including answering phone calls and responding to emails. Requirements Previous experience in a front desk or customer service role within the hospitality industry is preferred. Strong communication skills; bilingual or multilingual abilities are highly desirable. Excellent interpersonal skills with a focus on guest relations. Ability to work flexible hours, including weekends and holidays. Proficiency in hotel management software is a plus. A positive attitude and the ability to work well under pressure in a fast-paced environment. High school diploma or equivalent; additional education in hospitality management is an advantage. Join our team as a Front Desk Agent where you can make a difference in our guests' experiences every day!

Job Type:

Part-time Pay:

From $14.50 per hour

Benefits:

Employee discount Ability to

Commute:

Red Oak, TX 75154 (Required) Ability to

Relocate:

Red Oak, TX 75154: Relocate before starting work (Required)

Work Location:

In person