WELCOME TO HOLIDAY INN EXPRESS & SUITES WEATHERFORD!

At Holiday Inn Express, we're all about travel that's simple AND smart. That means we offer more to our guests where it matters most to them. Easy check-in? Check. All the essentials in a comfy room? They're all included with a great night's sleep. We're focused on getting our guests more than ready. So we're always ready. Are you?

WHAT'S THE JOB?

We are looking for a Night Auditor / Front Desk Agent to join our team at the Holiday Inn Express & Suites in Weatherford, Texas! This hybrid role combines the essential responsibilities of a front desk agent with the critical duties of overseeing the hotel's night operations. You'll be ensuring guest satisfaction during late-night hours while maintaining the hotel's financial and operational balance.

WHAT WE NEED FROM YOU A

positive, guest-focused attitude with a passion for delivering excellent service. Strong communication and interpersonal skills. Attention to detail, with the ability to work independently and manage time effectively. Basic math and computer skills for processing transactions and balancing reports. Flexibility to work the overnight shift from 11:00 PM to 7:00 AM , including weekends and holidays. Previous hospitality or customer service experience is preferred but not mandatory—training is provided.

REQUIREMENTS

High school diploma or equivalent; college education is a plus. Proficiency with computers and office software; experience with hotel property management systems (PMS) is a bonus. Ability to stand for extended periods and lift up to 20 lbs as needed. Problem-solving skills to handle guest inquiries and emergencies efficiently. Must be at least 18 years old and eligible to work in the United States. Reliable transportation to and from the hotel. Availability to work the 11:00 PM to 7:00 AM shift consistently.

YOUR DAY-TO-DAY

Welcome and assist guests with late check-ins, providing exceptional service and ensuring a seamless experience. Perform nightly audits of hotel revenue and expenses, preparing and distributing daily reports. Reconcile guest accounts and process financial transactions with accuracy. Respond to guest inquiries, requests, and emergencies during overnight hours. Maintain a clean and organized front desk and lobby area. Prepare the hotel for the following day by coordinating with the morning team and addressing any outstanding tasks.

HOW DO I DELIVER THIS?

We genuinely care about people and show this by living out our promise of True Hospitality each and every day.

True Attitude :

Be caring, make a positive difference, and build genuine connections with guests.

True Confidence :

Have the knowledge and skills to perform your role, inspiring trust and confidence in guests.

True Listening :

Focus on understanding guest needs and going the extra mile to meet them.

True Responsiveness :

Provide timely and thoughtful assistance to guests, especially during late hours.

WHAT YOU GAIN BY CHOOSING US

Competitive wages Flexible schedules to support your work-life balance Opportunities for growth and development within our team IHG brand support, including employee discounts at hotels worldwide A supportive and experienced management team Apply TODAY and join a fantastic hotel team that offers professional growth, a welcoming culture, and the opportunity to create exceptional guest experiences every day—even at night!

Pay:

$14.00 - $15.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person