Front Desk Associate

FAIRFIELD CHESAPEAKE

Chesapeake, VA Job Details Part-time | Full-time $14 - $15 an hour 1 day ago Benefits Employee discount Opportunities for advancement Flexible schedule Qualifications Computer operation Proactive hotel and accommodations guest assistance Greeting customers High school diploma or GED Venue guest services Full Job Description Fairfield Inn & Suites by Marriott - Chesapeake Greenbrier Chesapeake, VA Full-Time / Part-Time Available Fairfield Inn & Suites Chesapeake Greenbrier is looking for a dependable, friendly, and guest-focused Front Desk Associate to join our team. Our Front Desk Associates are often the first and last impression our guests have of the hotel. We're looking for someone who enjoys helping people, can stay calm when things get busy, and takes pride in creating a welcoming experience. Responsibilities Greet and assist guests in a friendly and professional manner Complete guest check-ins and check-outs accurately Answer incoming phone calls and assist with reservations and guest questions Process payments and maintain accurate cash and credit card transactions Respond to guest requests and resolve concerns whenever possible Communicate effectively with housekeeping, maintenance, and hotel leadership Assist with Marriott Bonvoy enrollment and recognition of members Maintain an organized and professional front desk and lobby area Follow hotel safety, security, key-control, and privacy procedures Complete shift reports and other assigned front desk duties Qualifications Previous hotel or customer service experience preferred, but we are willing to train the right person Friendly and professional communication skills Dependable attendance and punctuality Comfortable working independently and as part of a team Ability to multitask in a fast-paced environment Basic computer skills Must be available to work a flexible schedule including weekends and holidays High school diploma or equivalent preferred What We Offer Competitive hourly pay Marriott hotel employee travel discounts Opportunities for training and advancement Supportive team environment Flexible scheduling based on business needs We are looking for someone who genuinely enjoys hospitality and understands that great service comes from paying attention to the little things. Apply today to join the Fairfield Inn & Suites Chesapeake Greenbrier team.

Pay:

$14.00 - $15.00 per hour

Benefits:

Flexible schedule Shift availability: Night Shift (Preferred)

Work Location:

In person