Front Desk Agent (Hilton/PEP) Suffolk, VA 23435 $14
- $15 an hour
- Part-time $14
- $15 an hour
- Part-time Front Desk Agent (Hilton/PEP)
Hilton Garden Inn Chesapeake/Suffolk Suffolk, VA Pay:
$14.00
- $16.00 per hour (based on experience) Join Our Team The Hilton Garden Inn Chesapeake/Suffolk is seeking reliable, professional, and guest-focused Front Desk Agents to join our team. We are looking for individuals who genuinely enjoy hospitality, take pride in providing exceptional guest service, and understand the importance of being dependable. Our primary staffing need is for a 10:00 AM
- 6:00 PM shift , and we are ideally seeking two team members who can split the week:
Agent A:
Sunday
Wednesday Agent B:
Thursday- Saturday We are also open to discussing part-time schedules for the right candidates.
What You'll Do Welcome guests and provide outstanding customer service Process guest check-ins and check-outs Handle reservations, room assignments, and guest requests Answer phones and respond to guest inquiries Resolve guest concerns professionally and efficiently Maintain accurate records and cash handling procedures Support hotel operations and assist other departments as needed Requirements Previous hotel front desk experience preferred, but not required Excellent communication and customer service skills Ability to multitask in a fast-paced environment Basic computer proficiency Reliable transportation Professional appearance and demeanor Availability Expectations (Please Read Carefully) Weekends and holidays are required. Hospitality is a 24/7 business, and our guests depend on us every day of the year. We are specifically seeking candidates with consistent availability for our 10:00 AM
Attendance and reliability are critical to success in this position. Unscheduled call-outs, no-call/no-shows, chronic tardiness, and missed shifts place a burden on the entire team and negatively impact guest service. Candidates should only apply if they can consistently meet their scheduled commitments. What We Offer Hilton Team Member Travel Program Employee discounts Paid training Growth and advancement opportunities Supportive team environment Opportunity to build a career with a globally recognized hospitality brand If you are dependable, guest-focused, and ready to be part of a team that takes hospitality seriously, we'd love to hear from you. Apply today and join the Hilton Garden Inn Chesapeake/Suffolk team!
Job Type:
Part-time Pay:
$14.00
00 per hour
Benefits:
Employee discount Application Question(s): Have you ever pleaded guilty, entered a plea of nolo contendere (no contest), or been convicted of a crime, other than a minor traffic offense? ☐ Yes ☐ No If yes, please provide the following information: Offense(s) Date(s) Court/Jurisdiction Disposition/Outcome A criminal conviction does not automatically disqualify an applicant from employment. Employment decisions will be based on the nature of the offense, its relation to the position, the time elapsed since the offense, and other relevant factors, consistent with applicable law.
Experience:
Hotel:
1 year (Required)
Front Desk:
1 year (Required)
Work Location:
In person