• Overview:

• We are seeking a dedicated Front Desk Agent to join our team in providing exceptional guest experiences at our hotel. The ideal candidate will have a passion for hospitality and excellent communication skills.

• Duties:

• Greet guests in a friendly and professional manner
• Check guests in and out of the hotel efficiently
• Answer phone calls and assist with inquiries
• Handle guest requests promptly and courteously
• Process reservations and cancellations accurately
• Provide information about hotel services, amenities, and local attractions
• Assist with night audit procedures as needed

• Experience:

• Previous experience in a front desk or guest service role preferred
• Knowledge of hotel management systems and phone systems
• Strong customer service skills with a focus on guest relations
• Ability to multitask in a fast-paced environment
• Familiarity with PEP would be great Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic hospitality environment, interact with diverse guests, and contribute to creating memorable stays for our visitors.

If you are passionate about delivering exceptional service and thrive in a guest-focused role, we encourage you to apply.

Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Experience:

Hotel experience: 1 year (Preferred) Ability to

Commute:

Virginia Beach, VA 23453 (Required) Ability to

Relocate:

Virginia Beach, VA 23453: Relocate before starting work (Required)

Work Location:

In person