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Four Points By Sheraton Seattle Airport South

Front Desk Agent

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Job Description

Front Desk Agent Four Points By Sheraton Seattle Airport South - 3.9 Des Moines, WA Job Details Part-time $19.71 an hour 8 hours ago Benefits Paid holidays 401(k) Employee discount Opportunities for advancement Referral program Qualifications Customer communication Writing skills Computer skills Full Job Description Join Our TEAM & Make Every Stay Special | Part-Time Front Desk Agent! Perks Management Development Program, TEAM discounts and more! About Us Our TEAM culture motivates and encourages every individual to achieve "MORE" in daily life and build a rewarding career with a company that values its people. Our goal is for you to discover new reasons each day to love what you do! T.E.A.M. = Together Everyone Achieves More About the Role We're looking for a charismatic, outgoing, and guest-focused hospitality professional to join our growing TEAM! As a Part-Time Front Desk Agent, you'll play an important role in creating memorable experiences and lasting impressions for our guests. Your genuine smile, positive energy, attentive service, and passion for hospitality will help set the tone for an exceptional guest experience from arrival to departure. Growth & Career Opportunities Front Office Manager Operations Manager Assistant General Manager General Manager Interested in building your career in hospitality? Our Management Development Program (MDP) helps identify and develop top talent into the leaders of tomorrow. With dedication and strong performance, you could have the opportunity to advance into management in as little as one year! What's Your More? TEAM Benefits & Perks 401(k) TEAM & Travel Discounts Career Advancement Opportunities Management Development Program Referral Bonus Program Vacation, Wellness & Holiday Pay, where applicable Responsibilities As a Part-Time Front Desk Agent, you will: Welcome guests with a warm, friendly, and professional attitude Assist with check-in and check-out while ensuring an efficient and seamless experience Manage guest information, room assignments, and key distribution Answer guest questions and provide helpful information about the hotel and surrounding area Respond to guest needs and requests with professionalism and urgency Communicate effectively with other hotel departments to ensure a smooth guest experience Help create a welcoming environment that encourages guests to return Requirements Previous front desk or hospitality experience preferred; we're willing to train the right customer service professional Strong customer service, communication, and listening skills Excellent speaking, reading, and writing abilities Comfortable using computer systems and software; hotel system experience is a plus Fluency in English required; additional languages preferred. Spanish language skills highly desired Flexible schedule, including days, weekends, and holidays Positive attitude, professional appearance, and genuine desire to help others Ability to multitask, prioritize responsibilities, and remain composed in a fast-paced environment Strong interpersonal skills and the ability to work effectively as part of a
TEAM Pay:
$19.71 per hour In compliance with federal law, all persons hired will be required to verify their identity and eligibility to work in the United States and complete the required employment eligibility verification form (Form I-9) upon hire.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Bonuses/Stipends
  • Flexible Work Schedules