Hotel Front Desk Agent/Night Audit Federal Way Comfort Inn Federal Way, WA Job Details Part-time $18 an hour 1 hour ago Qualifications Hotel and accommodations payment processing Night audit In-person customer service Hotel and accommodations guest complaints handling Hotel daily report preparation Full Job Description We are currently looking to immediately hire 3 AM shifts., 7:00 am to 3:00 pm Friday, Saturday and Sunday, it can also work into more shifts. We are also looking for someone to work 2 mid-shifts each week along with 2 Night Audit shifts. You will use your customer service and communications skills to provide the guest with an exceptional hotel experience Check guest in and out using our computer programs, equipment and provide guests with directions to their room You will patiently and professionally handle and resolve guest complaint You will invoice and bill guests for their stay Night Audit will run nightly reports Our front desk agents are the frontline to all guests needs and must be professional at all times. If you have great customer service skills and experience and love to work as part of a great team, this may be the job for you. If you love working with a great team, this job may be for you.