Job Summary We are seeking a professional and personable Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for guests, providing exceptional guest services and ensuring a welcoming atmosphere. This role requires strong communication skills, , and the ability to handle multiple tasks efficiently. Responsibilities Greet guests upon arrival and assist with check-in/check-out procedures Manage multi-line phone systems with professionalism and courtesy Handle guest inquiries, reservations, and special requests with attention to detail Provide information about hotel amenities, local attractions, and services Maintain accurate records of guest information and billing details Address guest concerns promptly to ensure satisfaction and positive experiences Assist with night audit procedures as needed to ensure smooth overnight operations Uphold high standards of phone etiquette and guest relations at all times Collaborate with housekeeping, maintenance, and other departments to meet guest needs Ensure the front desk area is organized, clean, and welcoming

Pay:

$12.50 per hour

Benefits:

Flexible schedule Application Question(s): looking for 2nd shift 3PM-11PM. must be flexible and willing to work weekends and holidays. Are you ok with this?

Shift availability:

Night Shift (Preferred)

Work Location:

In person