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Oneida Casino Hotel
Lobby Attendant
Entry-Level JobVerifiedNo experience needed
Career Insights for Hotel Desk Clerk
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Based on Wisconsin data
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What they do
A Hotel Desk Clerk provides service to customers at the front desk of a hotel. Takes room reservations, checks in guests and handles payments; answers questions and arranges for room services requested by customers.
$29,010 / year median in Wisconsin
Job Description
Perks
- Discounted food.
- Travel benefits.
- Reduced room rates
- Location flexibility
- Employee events
- Paid training and development opportunities
- Discounted food.
- Travel benefits.
- Reduced room rates
- Location flexibility
- Employee events
- Paid training and development opportunities Job Summary The House Attendant-Lobby responsibilities include cleaning and maintaining the appearance of the public areas of the hotel.
Qualifications:
High School diploma or equivalent and/or experience in a hotel or a related field preferred. Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific driving). Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful high-pressure situations. Must maintain composure and objectivity under pressure.Responsibilities:
Approach all encounters with guests and associates in a friendly service-oriented manner. Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards). Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations. Clean/Buff floors daily according to hotel standards. Shampoo carpets in the public areas according to hotel standards. Shampoo furniture as needed according to hotel standards. Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift Handle all requests for luggage assistance at check in/out in a friendly efficient and courteous manner. Practice safe work habits to ensure safety to guest's fellow associates and self. Handle items for 'Lost and Found' according to Aimbridge Hospitality standards. At the end of the shift turn in all keys and assignment sheets to the Housekeeping or Front Office. Complete daily assignment check list and submit to supervisor at the end of the day Be familiar with Aimbridge Hospitality policies and house rules. Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates. Put all equipment away properly after usage according to Aimbridge Hospitality standards. Have knowledge of and assist in all emergency procedures during the overnight shift. Clean and dust floors daily according to Aimbridge Hospitality standards. Maintain hotel equipment in proper working order. Maintain storage of hotel equipment in proper area. Clean guestrooms as needed. Complete special projects as assigned by the Housekeeping Manager. Attend meetings as required by management. Perform any other duties as requested by management. Overview - Company As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality. Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement PlanBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Other Retirement and Savings