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Hampton Inn & Suites

Front Desk Guest Service Agent

Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
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Job Description

Hiring to expand our Front Desk Team! Currently looking for part-time shifts only; 16-20 hours per week. The job hours will vary depending on business. The perfect hire will be able to work all shifts, but will mostly be working 3pm-11pm and 11pm-7am becoming available at a later time. Sometimes you will be needed as a second person on shift during busier times, and it may not be a full 8 hr shift. Weekend availability is required. Please know before applying that the hours available will vary greatly depending on the hotel's business and other team members vacation requests. During periods of high occupancy, (spring, summer, fall), the applicant can expect to work 24-40 hours. During periods of low occupancy, (winter), the applicant can expect to work anywhere from 16-40 hours, with the majority of weeks being closer to 16 hours. We are looking for the following qualities in a
Front Desk Associate:
Outgoing Self Motivated Works well with others AND by themselves Friendly Responsible Prompt Communicates clearly and easily Enjoys working in a fast paced environment, but is okay with down time as well Adapts to changes easily Willingness to help others Great customer service Multi tasker Pays attention to details Strives for excellence Working at the Front Desk, you will be responsible for (general list, does not include everything): Checking guests in and out of their rooms Collecting method of payment from the guests Ensuring that the guest is made to feel welcome Assisting guests with travel information Providing suggestions to guests about things to do in the area Communicating clearly with the housekeeping and maintenance departments. Communicating clearly with other Front Desk team members and with management Stocking and cleaning the front desk area Assisting the food and beverage department when needed (while on shift at the desk) Counting the cash drawer, counting change back to guests, recording any incoming payments Benefits of working for our team: Team member and friends and family rates at Hilton hotels worldwide, and Safari Hospitality managed hotels Earned paid time off. Even if you are only working part time hours, you are still accruing paid time off! Working with a team that truly cares about the image we project to our guests Meeting people from all over the world travelling through our community Great opportunities to volunteer in our community (if desired, not required) Holiday pay if working on paid holidays Insurance benefits available (full time employees only)
Pay:
From $11.50 per hour
Benefits:
Employee discount Flexible schedule Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements